Proof of Concept
Companion AI
A companion support concept.
Concept illustration of a grounded digital-assistant workspace. Not a live product screenshot.
The product
A focused tool for a specific piece of work.
Companion AI is designed for the gap between a visitor's question and a team's ability to respond. It pairs a conversational front end with controlled source material and a clear human handoff, so assistance can stay grounded instead of becoming an open-ended chatbot.
What it brings together
- Visitor conversation inbox
- Knowledge-grounded suggestions
- Source visibility and controls
- Escalation to a person
How the work moves
- 01Receive the visitor's question
- 02Find relevant approved knowledge
- 03Draft or deliver an answer
- 04Escalate when human judgment is needed
Build the next version of this idea
Tell us about the workflow, users and systems involved. We will help define a practical first release.